Delivery & Returns

Delivery within the UK is usually within 2 working days of your order being received.

Europe and the rest of the world typically allow around 3 days pending customs clearance.

Please note we provide free shipping for the UK and International orders.

An email will be sent on completion of your order giving full delivery details together with your tracking number and link to enable you to follow the progress of your delivery.

We use Deliver Plus and Royal Mail for deliveries within the UK and use FedEx and Royal Mail for everywhere else.

If you are presented with this message it probably means that the courier's system has not yet been updated and you should check back after 6.00pm GMT.

You do not have to pay import charges as the prices shown online are the delivered prices, however local taxes may be applicable depending on your region.

Please view our returns policy here

You have an automatic cooling-off period in which you can cancel an order. This starts as soon as you place the order and ends 14 days from the day you receive the items. You must inform the retailer if you wish to return any items during this 14 day period, then you have a further 14 days to send the goods back.

We need written confirmation of cancellation from you, so you’ll need to contact us quoting your order number.

If the order has already been sent or if you have already received your order, you will need to return all the items in the order.

You will need to pay the cost of returning the order.

The items must be in their original condition and will be inspected once we have received them.

Due to shipping restrictions, we are unable to ship to post office boxes. We recommend you provide a suitable shipping address where we can obtain a signature on delivery. This address should be your billing or corporate work address.